Michael Andrews
I work on strengthening ambulance and urgent care systems — improving reliability, performance,
and public trust so care reaches people when it is needed most.
I am Chief Executive Officer of
St John Ambulance
–
the organisation delivering the national ambulance service for Solomon Islands on behalf of
government.
The role involves stewarding a nationally mandated emergency service responsible for access to
care across dense urban centres, rural regions, and remote island communities. My focus is on
operational reliability, system performance, and the governance arrangements required to sustain
improvement at scale.
This work has included commissioning and embedding expanded models of care beyond transport
alone, such as specialist mental health responses, family violence pathways, falls and frailty
support, and secondary and nurse-initiated triage — ensuring patients receive the right level of
care while maintaining emergency response capability.
I have worked across Australia, Papua New Guinea, and Solomon Islands, spanning frontline care,
service delivery, and system reform. I have often been involved where services are under
pressure or in transition, supporting practical changes to how care is coordinated, governed,
and assured across organisations.
Alongside executive practice, I am completing an MSc in Global Healthcare Leadership at the
University of
Oxford,
focusing on leadership, governance, and service design in complex health systems.
